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Frequently Asked Questions
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We have compiled a list of questions that we hear most often from our customers.
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We are very pleased with our new kitchen cabinets. It was great working with you and your team. If I know anyone else who is thinking of remodeling their kitchen, I will not hesitate to recommend The Kitchen Place. Thank you for everything!" -L. Stewart
Xenia, OH |
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Thank you so much for the beautiful kitchen. We love it. I don’t know how we got along with so little space for so many years. -B & L Duerr
Xenia, OH |
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I got a call from a woman who wanted to know my thoughts about Kitchen Place. They were a kind of referral company. I told her all kinds of bad things about my experiences with you... haha. Actually I told her I am not the easiest customer and can be demanding and pretty direct with what I like and don't like. And that you were great to work with on every project. I said lots more...but it was all very positive. -D. Michal
Xenia, OH |
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Add Testimonial
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You Have Questions, We Have Answers
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| What are two of the biggest factors I should consider in establishing a budget for my project? |
| Ask yourself, "How long do I plan on staying in my current home?" and "What is my home worth?"
- If less than five years, then you may want to use good, but less expensive materials.
- On average, most homeowners spend between 5% to 15% of the appraised value of their home.
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| How much will it cost? |
| For new kitchen cabinets, countertops and fixtures, pricing can begin around $5,000 (if you do the installation yourself) and as much as $20,000 - $50,000+ with installation included. Here in the Midwest though, the majority of kitchen projects we do cost from $15,000 - $50,000, including design, cabinets, countertops and installation. An average sized kitchen with medium grade materials will generally cost around $20,000 to $30,000 installed. A good rule of thumb to speculate installation costs is to calculate about 50% of cabinet costs. After your kitchen design is complete, your kitchen designer can prepare a more accurate proposal based on your individual needs.
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| How long will it take for my cabinets to arrive? |
| Planning and designing a new kitchen generally takes 2-6 weeks. In peak seasons, this may take longer. Once the final design is complete and the materials have all been selected, we begin the ordering process. Our lead times on most stock and semi-custom cabinetry is 3-6 weeks. Custom cabinets are longer, from 6-12 weeks. Lead times are subject to change.
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| How long does installation take? |
| The amount of time an installation takes depends on the scope of the work and the type of countertop you have selected. For removal of old cabinets and installation of new, allow 1-3 days. For additional lighting and electric work, add 1-2 days. For more extensive work, such as knocking out walls, add another 1-2 days.
If the countertops can be made ahead of time, your kitchen will be complete and functioning much quicker. But that is a rare occasion and will require a laminate material countertop. If you choose a solid surface, such as stone or quartz, the countertops are templated and fabricated, which can take 1-3 weeks AFTER your cabinets have been installed.
Generally speaking, to have a functioning kitchen will take 2-5 weeks after we begin installation. We do not paint, wallpaper or install new flooring, so you may want to factor in some time for these services.
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| Are You Competitive? |
| We are very competitive in our pricing, even with the corporate giants! It is important to remember that many factors will alter your price. Adding a moldings package or a mullion door can significantly increase the bottom line. For a true comparison you must shop apples to apples, by using the same design, moldings package and cabinet quality.
Cabinet pricing is important to our clients but a knowledgeable and experienced kitchen company can save you time, money and headaches in the long run. Even the Consumer Report’s August 2007 issue states:
“Kitchen remodeling is often messy and complicated, with all those products to pick and contractors to screen. So when Home Depot and Lowe’s tout services that simplify the process—from designing your kitchen to picking out the products and hiring and supervising the contractors—it’s tempting to sign on the dotted line. But our latest surveys show that no one retailer was impressive for design help, installation services and product quality, selection and price.
Smarter Option: Consider local independent stores and personal references as highly as any preconceived notions about price, quality and convenience.” |
| Do I Need An Appointment? |
| We always welcome walk-in customers, but we can’t always give unannounced visitors all the attention we would wish. For the best possible service, please call us for an appointment at least one day in advance. We strongly recommended that you bring a blueprint or room measurements, inspiration photos and an appliance list (sizes and types). |
| Does My New Floor Go In Before or After My Cabinetry? |
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Whether the floor goes in first or later on depends on what type of flooring you choose.
BEFORE: Solid, unfinished wood flooring can go in first. We recommend a couple of coats of polyurethane prior to and one final coat after the kitchen install.
BEFORE or AFTER: Any kind of tile work can go in before or after a kitchen installation. Some clients prefer that the tile go wall-to-wall. Others consider financial factors and choose to have the tile set AFTER the cabinet installation. Our cabinet installers will need to know how thick your new flooring will be so they can shim the bases accordingly. If your cabinets go floor to ceiling, the flooring thickness will be an important point to discuss in the early stages, as it will affect the overall design.
Pre-finished wood flooring can be done either before or after. Quarter-round molding may be required if done afterwards. Applying a toekick afterwards can also be arranged.
AFTER: Any vinyl or sheet-type flooring should be installed after kitchen installation due to its more delicate nature. Doing it afterwards will prevent any damage that could happen to your flooring during kitchen installation. Quarter-round molding may be required if done afterwards. Applying a toekick afterwards can also be arranged.
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| How Do I Clean My New Cabinets? |
| This information is provided courtesy of Medallion Cabinetry
· Never use kitchen cloths or sponges that might have detergent or grease on them.
· Clean at least once monthly with a clean, damp cloth and dry completely.
· To remove soil and grease, use suds from common dishwashing liquid. Wipe clean with a damp cloth and dry completely.
· To prevent damage to your cabinet finish, immediately dry cabinets near sink, range, dishwasher, oven and baseboards where water splashes and spills often occur.
· Never use cleaners containing bleach, ammonia or abrasives on your cabinetry.
· Finally, do not wax cabinet surfaces.
Each cabinet and countertop manufacturer provides care and cleaning instructions on their websites. |
| How Do I Repair Small Scratches, Nicks and Dents? |
| Most cabinet scratches can be touched up by using a special kit, made available from your dealer, that includes a touch-up marker, filler pencil and fast-dry touch-up.
Start with the touch-up marker. If scratches or nicks still show after using the touch-up marker, use a filler pencil. Simply rub the pencil over the scratched area and wipe away any excess with a clean, soft cloth. Then apply a protective coating of clear Fast-Dry Touch-Up or a clear acrylic spray.
Never use sandpaper or any other type of abrasive paper or material to “even out” a scratch, as this will permanently damage the cabinet finish.
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1163 W. Second St., Xenia, OH 45385 * 937-372-6959 * Tues: 9 AM to 7 PM Wed: 9AM to 6PM Thur, Fri: 9 AM to 5 PM Sat: 9 AM to 2PM Hours: Closed Sun & Mon
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